Customer Service

service

Service Philosophy

"Decision for Life" is the service philosophy followed by us always, AGE supply this global unified service to customers worldwide. It includes technical communication and confirmation before shipment, installation and commissioning, maintenance, trouble shooting and upgrading to all customers.
We provide all customers with 7x24 hours technical support and service, and original spare parts.
Customer Service

Service Process

Identify requirements

According to the actual needs of customers, the model and specification of standard equipment are determined.

Custom design

Provide personalized design and customization, and keep track of the production process of the product.

Sales tracking

Assist customers in designing construction plan, strive to make construction scheme reasonable and low cost.

After-sale service

Assign professional after-sales service personnel to install and debug them for free, and be responsible for training operators.

Service Case

Parts returned to the factory for upgrading

Parts returned to the factory for upgrading

Better performance for customers.

Onsite Service

Onsite Service

Installation, commissioning and trouble shooting for operating properly.

Maintenance

Maintenance

Original parts and original service.

Compressor unit upgrading

Compressor unit upgrading

The whole compressor unit upgrading.